Desktop & Mobile
Your privacy settings sync across all devices, so your preferences apply whether you're on desktop or mobile.
LEGAL REFERENCE
Your Privacy Matters to Us
We've built herospin around your trust. This privacy policy explains how we collect, use and protect your personal information when you open an account, deposit via DANA, OVO...
Data ProtectionSecure PaymentsTransparent PracticesYour Control
What We Collect and Why
When you join herospin, we collect information needed to verify your identity, process deposits through DANA, OVO, GoPay and QRIS, and keep your account secure. This includes your name, email, phone number, payment details and gaming activity. We use this data to deliver our service, prevent fraud, comply with local regulations in supported regions, and improve your experience. We never sell your
information to third parties. Your data is encrypted and stored securely.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
REVIEW SIGNALS
How We Protect Your Trust
Encryption Standard
All payment transactions and personal data are encrypted using industry-standard SSL protocols to prevent unauthorized access.
Compliance Framework
We operate under local regulations in supported Indonesian regions and maintain audit trails for all account and payment activity.
Third-Party Audits
Our security practices are regularly reviewed by independent auditors to ensure we meet international data protection standards.
Payment Partner Vetting
DANA, OVO, GoPay and QRIS integrations are verified for security compliance before they appear in your deposit flow.
Incident Response
If a data breach occurs, we notify affected users within 48 hours and provide guidance on protecting your account.
Privacy by Design
We collect only the minimum data needed to run herospin, and we delete inactive account information after 24 months.
PLATFORM COMPARISON
Consistency Across Our Platform
Live Tables & Slots
The same data protection applies to your live dealer sessions, slot play and sportsbook activity.
Payment Methods
DANA, OVO, GoPay and QRIS deposits are protected by the same encryption and fraud-detection systems.
Account History
Your transaction history, game logs and account statements are stored securely and accessible only to you.
Promotional Data
If you opt into our promotions, we use your email and preferences only to send relevant offers, never to third parties.
Withdrawal Requests
When you request a payout to DANA, OVO, GoPay or QRIS, we verify your identity and encrypt the transaction end-to-end.
Account Closure
Closing your herospin account removes your personal data from active systems within 30 days, with backups retained per law.
AT A GLANCE
Privacy Across Your Account
Identity Verification
We verify your identity once during signup to comply with...
Session Security
Your login sessions are encrypted and time-limited. We log you...
Communication Consent
You control how we contact you. Opt in or out...
Cookies & Tracking
We use cookies to remember your preferences and improve your...
Affiliate & Partner Data
If you joined via a referral link, we track that...
Data Retention
We keep your account data for as long as your...
Privacy Policy Questions
We never store your full payment credentials. DANA, OVO, GoPay and QRIS transactions are processed through encrypted channels, and we retain only transaction IDs and amounts for your records and compliance.
Yes. Contact [email protected] and request a data export. We'll provide your account information, transaction history and personal details in a standard format within 14 days.
Your active account data is deleted within 30 days. We retain anonymized transaction records for 12 months to meet tax and regulatory requirements in supported Indonesian regions.
We share data only with payment processors (DANA, OVO, GoPay, QRIS), fraud-prevention services and legal authorities when required by law. We never sell your data to marketers or advertisers.
We review our privacy practices annually and update this policy when regulations change or we introduce new features. We'll notify you of material changes via email.
Change your password immediately and contact [email protected]. We'll review your account activity, reset your session and help you secure your DANA, OVO, GoPay or QRIS payment methods.
Yes. Your game sessions, bets and results are encrypted and visible only to you and our compliance team. We never share gameplay data with other players or external parties.